To ensure the best experience on the Convention platform, please make sure you are using an up-to-date browser on your computer or mobile device. You will also need to enable JavaScript – find instructions here.
Supported Browsers
Windows and Mac OS:
- Google Chrome - version 80 or newer
- Mozilla Firefox - version 77 or newer
- Apple Safari - version 13.1 or newer
- Microsoft Internet Explorer - version 11 or newer
Mobile Devices:
For Apple Devices
If you are using any Apple devices please make sure to follow the following instructions
On all iOS Mobile devices iPhone or iPads no matter if you use Safari or Chrome as your browser
- Go to Settings.
- Click on Safari.
- Privacy & Security.
- Turn the toggle 'Prevent Cross Site Tracking' to 'Off'
- Turn the toggle ‘Block All Cookies' to 'Off'
For MacOS devices when using Safari
- Go the Safari app on your Mac,
- choose Safari > Preferences, then click Privacy Tab.
- Uncheck “Prevent cross-site tracking.”
- Uncheck “Block all cookies”
For MacOS devices when using Chrome
- Open Chrome preferences click on Settings, then Show Advanced Settings
- Under Privacy and security, click on Site Settings
- Then Click on Cookies and site data
- Make sure “Block third-party cookies and site data” is not checked